Privacy Policy

Effective Date: 12/19/2024

BrightGen AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our website, applications, and AI tools (collectively, the "Services"). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

A. Information You Provide:

Contact details: Name, email address, phone number, and company information.

Account details: Username, password, and profile information.

Customer submissions: Data you input into our Services, such as leads, documents, or responses.

B. Information We Automatically Collect:

Device information: IP address, browser type, operating system, and device identifiers.

Usage data: Pages viewed, actions taken, and time spent on our Services.

Cookies and similar technologies: To enhance user experience and collect analytics.

C. Information from Third Parties:

Integrations: Data from connected third-party services, such as CRMs or email platforms.

Publicly available information: Data from public directories or resources.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services.

Communicate with you about updates, promotions, and support.

Analyze usage and trends to enhance user experience.

Ensure compliance with our terms and applicable laws.

Personalize your experience and tailor our Services to your needs.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

A. Service Providers:

With trusted third parties who perform services on our behalf, such as hosting, analytics, and customer support.

B. Legal Obligations:

If required by law, subpoena, or other legal process.

C. Business Transfers:

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

D. With Your Consent:

When you explicitly consent to sharing your information.

4. Your Rights and Choices

A. Access and Correction:

You may access and update your information by logging into your account or contacting us.

B. Opt-Out Options:

You can opt out of promotional communications by following the unsubscribe instructions in emails or contacting us directly.

C. Cookies:

Adjust your browser settings to manage cookies or use tools to opt out of tracking technologies.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your data.

6. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. International Users

If you access our Services from outside The United States of America, your information may be transferred to and processed in The United States of America. By using our Services, you consent to this transfer.

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

10. Changes to This Privacy Policy

We may update this policy periodically. The "Effective Date" at the top indicates when it was last revised. Your continued use of our Services constitutes acceptance of the updated terms.